UK on-demand mobile mechanic service commission survey to find the public’s biggest gripes with car mechanics.
We’ve all been there. Something goes wrong with the car and it’s time for a visit to the dealership or local mechanic. Many of you will be familiar with the basics of car repair and have a good idea of how much a repair should cost but according to ClickMechanic’s survey many people are not so fortunate.
Of the 2000 members of the UK public that they asked nearly a quarter said that they felt ripped off by car mechanics. The biggest problem that many car owners faced was not having access to transparent, independently verified pricing of parts and labour. The clever tech bods at ClickMechanic have come up with a new tool which estimates the price of car repairs. The calculator works by multiplying millions of recorded repair times by average labour rates by location and vehicle manufacturer and then adding parts prices which are taken from leading parts suppliers.
The result is an accurate comparison of what your repair costs at a dealership or independent garage. The really interesting thing is that a ClickMechanic mobile mechanic invariably comes out cheaper than the other two and significantly cheaper that the dealerships, though that should be no surprise to anyone who has used a dealership garage before.
If you’re not one that likes going in to garages then you’re not alone. Apparently 23% of the people that ClickMechanic surveyed agreed that the whole experience of visiting a mechanic left them stressed out, and 25% feel nervous about even entering the garage.
What’s really interesting to me is that as a car owner the power of the internet and smartphone technology is finally coming down to bear on the mechanic industry. Many of you will have used services like Uber, the taxi-calling app, that bring a fresh transparency to an area of life where evaluating the true cost of something is nigh-on impossible for the consumer. It’s pleasing to see that that type of empowerment has arrived for all of us car owners.